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Noise Possible cause Type of noise
Rattling or
humming
Valves or flaps are
working.
Normal switching
noise
Noise Possible
cause
Type of noise Lifting
Vibration Improper
setup.
Defective
noise
Level the
appliance
using the
adjustable
feet.
Rattling Components,
items inside
the appliance
Defective
noise
Secure
components.
Leave enough
space
between the
items.
9.3 Technical fault
Your appliance is designed and built to ensure it works reliably
and has a long service life. In the unlikely event that a fault
occurs during operation, please check whether it is due to an
operating error. If so, you will be charged for the callout and
repair costs even if it falls within the warranty period.
You can fix the following faults yourself.
9.3.1 Appliance function
Defect Cause Remedy
The appliance is
not working.
The appliance is not switched on. uSwitch the appliance on.
The power plug is not properly
plugged into the socket.
uCheck the power plug.
There is something wrong with the
power outlet fuse.
uCheck the fuse.
Power cut uKeep the appliance closed.
uProtecting food: Lay freezer packs on top of the food or use
another freezer if the power is off for a prolonged period.
uDo not re-freeze defrosted food,
The appliance plug does not fit the
appliance properly.
uCheck the appliance plug.
Temperature is not
cold enough.
The appliance door is not closed
properly.
uClose the appliance door.
Not enough ventilation. uKeep ventilation grille clear, and clean it.
The ambient temperature is too high. uSolution: (see 1.4 Appliance range of use) .
The appliance was opened too many
times or for too long.
uWait to see if the required temperature corrects itself. If not,
contact Customer Service (see 9.4 Customer Services) .
The temperature is set incorrectly. uTurn down the temperature and check after 24 hours.
The appliance is too close to a heat
source (oven, radiator, etc).
uMove the appliance or the heat source.
The status display
does not light up.
The status display is switched off. uTurn on the status display .
The door is open. uClose the door.
The appliance is switched off. uSwitch the appliance on.
LED is faulty. uContact Customer Services (see 8 Maintenance) .
The door seal is
defective or needs
to be replaced for
another reason.
The door seal can be replaced. It
can be replaced without the need for
special tools.
uContact Customer Services (see 9.4 Customer Services) .
The appliance
builds up too
much ice or
condensation.
The door seal may have slipped out
of its groove.
uCheck that the door seal is well fitted in the groove.
The appliance is
hot to touch on the
outside*.
The heat of the refrigeration circuit is
used to avoid condensation.
uThis is normal.
Customer help
18 * Depending on model and options
48


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