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9.3.1 Appliance function
Defect Cause Remedy
The appliance is
not working.
The appliance is not switched on. uSwitch the appliance on.
The power plug is not properly
plugged into the socket.
uCheck the power plug.
There is something wrong with the
power outlet fuse.
uCheck the fuse.
Power cut uKeep the appliance closed.
uProtecting food: Lay freezer packs on top of the food or
use another freezer if the power is off for a prolonged
period.
uDo not re-freeze defrosted food,
The appliance plug does not fit the
appliance properly.
uCheck the appliance plug.
Temperature is not
cold enough.
The appliance door is not closed
properly.
uClose the appliance door.
Not enough ventilation. uKeep ventilation grille clear, and clean it.
The ambient temperature is too
high.
uSolution: (see 1.4 Appliance range of use) .
The appliance was opened too
many times or for too long.
uWait to see if the required temperature corrects itself.
If not, contact Customer Service (see 9.4 Customer Serv‐
ices) .
Too much fresh food was placed
inside without SuperFrost.
uSolution: (see SuperFrost)
The temperature is set incorrectly. uTurn down the temperature and check after 24 hours.
The appliance is too close to a heat
source (oven, radiator, etc).
uMove the appliance or the heat source.
The appliance was not correctly
installed in the recess.
uCheck if the appliance was installed correctly and that
the door closes properly.
The door seal is
defective or needs
to be replaced for
another reason.
The door seal can be replaced. It
can be replaced without the need
for special tools.
uContact Customer Services (see 9.4 Customer Services) .
The appliance
builds up too much
ice or condensa‐
tion.
The door seal may have slipped out
of its groove.
uCheck that the door seal is well fitted in the groove.
Concentrated
collection of ice
on inside face at
centre of appliance
cover.*
This build-up of ice is normal.
Physical properties cause ice to
build up inside the top of the appli‐
ance.
uRemove the ice with a scraper tool.
9.4 Customer Services
First check if you can fix the error yourself (see 9 Customer
help) . If you can't, contact Customer Services.
Please refer to the enclosed “Liebherr-Service” brochure for
the address.
WARNING
Unprofessional repair!
Injuries.
uHave any repairs and action - not expressly specified -
on the appliance and mains cable carried out by service
personnel only. (see 8 Maintenance)
uA damaged mains cable may only be replaced by the
manufacturer, the manufacturers Customer Service or a
similarly qualified person.
uIn the case of appliances with an IEC connector, the
change may be made by the customer.
Customer help
* Depending on model and options 17
17


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