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Defect Cause Remedy
The LED interior light is faulty or
the lid is damaged.
uContact customer service (see 9.4 Customer Services) .
AutoDoor FAQ
Defect Cause Remedy
The door opens at
a different speed.
The speed of the door depends on
how much is stored in it.
uNo action is required.
The door jams or
does not open
smoothly.
A vacuum is created if you open
the door too many times quickly in
succession.
uWait a while or open the door manually.
The motor stops
and the door does
not close.
There are objects blocking the
door.
uRemove the objects.
uPush the drawers all the way in.
uWait a while.
uMove the door manually.
The mechanism is blocked. uTo avoid damaging the hinge: Do not move the door
against the motor.
uContact customer service. (see 9.4.1 Contact Customer
Services)
The motor is overheated. uLet the motor cool down.
uWait a while.
uMove the door manually.
The door opening
angle cannot be
saved.
The selected door opening angle is
too small.
uSet a different door opening angle: Select a door opening
angle of at least 70°. Liebherr recommends at least 90°,
so that you can easily pull out the drawers. (see Auto‐
Door)
The door does
not respond to
knocking.
You are not knocking hard enough. uIncrease the sensitivity of the knocking sensor. The
knocking sensor is on the hinge side on the narrow side
of the door. (see the installation instructions)
The knocking function is not acti‐
vated.
uActivate the AutoDoor function. (see AutoDoor)
The door does not
close by voice
command.
The voice assistant is not set up. uSet up the voice assistant. (see AutoDoor)
You can find detailed information
and tutorials at:
uhome.liebherr.com/faq-autodoor
9.4 Customer Services
First check if you can fix the error yourself (see 9 Customer
help) . If you can't, contact Customer Services.
Please refer to the enclosed “Liebherr-Service” brochure for
the address.
WARNING
Unprofessional repair!
Injuries.
uHave any repairs and action - not expressly specified -
on the appliance and mains cable carried out by service
personnel only. (see 8 Maintenance)
uA damaged mains cable may only be replaced by the
manufacturer, the manufacturer’s Customer Service or a
similarly qualified person.
uIn the case of appliances with an IEC connector, the
change may be made by the customer.
Customer help
* Depending on model and options 27
27


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