Manual LG V10 - LG-H960A (page 224 of 230) (English, German)

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Appendix

101

Message Possible causes Possible corrective measures

Hangs up or

freezes

Intermittent

software problem

If the screen freezes or the phone

does not respond when you try to

operate it, remove the battery and

reinsert it. Then power the phone

back on.

Try to perform a software update

through the website.

Anti-Theft Guide

You can set up your device to prevent other people from using it if it's

been reset to factory settings without your permission. For example,

if your device is lost, stolen, or wiped, only someone with your Google

account or screen lock information can use the device.

All you need to make sure your device is protected is:

•

Set a screen lock: If your device is lost or stolen but you have a

screen lock set, the device can't be erased using the Settings menu

unless your screen is unlocked.

•

Add your Google account on your device: If your device is wiped but

you have your Google account on it, the device can't finish the setup

process until your Google account information is entered again.

After your device is protected, you'll need to either unlock your screen or

enter your Google account password if you need to do a factory reset.

This ensures that you or someone you trust is doing the reset.

NOTE

•

Do not forget your Google account and password you had added to your

device prior to performing a factory reset. If you can't provide the account

information during the setup process, you won't be able to use the device at all

after performing the factory reset.

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LG V10 - LG-H960A Manual

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