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Troubleshooting62
Troubleshooting
4
Symptoms Cause & Solution
When you feel the output
sound of the unit is low.
Check the details below and adjust the unit according to them.
ySwitch [ON] state of DRC function to [OFF] by using remote controller.
yWith the sound bar connected with TV, change the AUDIO DIGITAL OUT
setting on TV Setup Menu from [PCM] to [AUTO] or [BITSTREAM].
yWith the sound bar connected with Player, change the AUDIO DIGITAL OUT
setting on Player Setup Menu from [PCM] to [PRIMARY PASS-THROUGH] or
[BITSTREAM].
yChange Audio DRC setting on Player setup menu to [OFF] state.
Network
Symptoms Cause & Solution
Cannot connect the
speaker to your home
network.
The wireless communication may be interrupted from household devices that are
using radio frequencies. Move the speaker away from them.
Media servers are not
displayed on the device
list.
yThe rewall or anti-virus software on your media server is running. Turn off
the rewall or anti-virus software running on your media server.
yMake sure that the speaker is connected to the same network that your
media server is connected.
Music Flow Player doesn’t
work properly.
Is the Music Flow Player plugged in?
yPlug in the Music Flow Player.
Is the LAN cable connected to the wireless router and the Music Flow Player
properly?
yConnect the LAN cable to the LAN port on the back of the Music FlowPlayer
and to your wireless router.
When the Music Flow Player is plugged in, does the Music Flow Player’s LED
show it’s operating properly?
yIf you experience troubles with connecting the Music Flow Player, try
relocating the speaker closer to the wireless router or the Music Flow Player.
If you restart the router?
yYou need to turn the speaker’s power off and on again.
If you install new router.
yYou need to perform a factory set and setup the network connection for
speaker.
62


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