Manual LG RT8DIHP (page 65 of 72) (English, German)

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Symptoms Reason Solution

Water leaks.

The water container

hose or the drain

hose is not connected

correctly.

•Connect the water container hose or the drain

hose correctly.

The door is closed

while laundry or

foreign substance is

caught in the door.

•Check if laundry or foreign substance is caught

in the door before using the appliance. If water

leaks continuously, contact the LG Electronics

Customer Information Centre.

Clothes have damp

spots after a Sensor

Dry programme.

Very large load or very

small load. Single large

item such as a blanket

or comforter.

•If items are too tightly packed or too sparse

the sensor may have trouble reading the

dryness level of the load. Use a Timed Drying

programme for very small loads.

•Large, bulky items such as blankets or

comforters can sometimes wrap themselves into

a tight ball of fabric. The outside layers will dry

and register on the sensors, while the inner core

remains damp. When drying a single bulky item,

it may help to pause the cycle once or twice and

rearrange the item to unwrap and expose any

damp areas.

•To dry a few remaining damp items from a very

large load or a few damp spots on a large item

after a Sensor Dry programme has completed,

empty the lint trap, then set a Timed Drying

programme to finish drying the item(s).

Your home appliance

and smartphone is not

connected to the Wi-Fi

network.

The password for the

Wi-Fi that you are

trying to connect to is

incorrect.

•Find the Wi-Fi network connected to your

smartphone and remove it, then register your

appliance on LG SmartThinQ.

Mobile data for your

smartphone is turned

on.

•Turn off the Mobile data of your smartphone

and register the appliance using the Wi-Fi

network.

The wireless network

name (SSID) is set

incorrectly.

•The wireless network name (SSID) should be a

combination of English letters and numbers. (Do

not use special characters.)

The router frequency is

not 2.4 GHz.

•Only a 2.4 GHz router frequency is supported.

Set the wireless router to 2.4 GHz and connect

the appliance to the wireless router. To check

the router frequency, check with your Internet

service provider or the router manufacturer.

The distance between

the appliance and the

router is too far.

•If the distance between the appliance and the

router is too far, the signal may be weak and

the connection may not be configured correctly.

Move the location of the router so that it is closer

to the appliance.

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LG RT8DIHP Manual

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