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Managing
Protecting the OLED TV Screen
Unlike general LED/LCD TVs, OLED TVs can display perfect black and
produce clear images without light blurring.
Due to the characteristics of OLED materials that provide high-resolution
display, image retention may occur or persist, leaving an afterimage on
the screen.
Image retention is a common phenomenon in all OLED panels. Using the
recommended viewing mode can minimise image retention.
Avoid displaying images that are likely to cause image retention, and
follow the recommendations.
Images that are likely to cause image retention
Screen with black areas on one or more sides on the top, bottom, left
or right
Images whose aspect ratio is 4:3 or 21:9.
Screens with images fixed for a long time, such as channel numbers,
broadcast station logos, game console icons, or set-top box menus
Other static screens or screens that repeat the same scene
Recommendations for Minimising Image
Retention
When watching TV for extended periods, press the remote control
Q.Settings button ( ) and configure the screen as follows.
1. [ ] [Picture] [Select Mode] [Auto Power Save]
2. [Advanced Settings] [Brightness] [OLED Pixel Brightness]
Adjusting to Low
3. [ ] [General] [OLED Care] [OLED Panel Care]
[Adjust Logo Brightness] [High]
If there are black areas on one or more of the top, bottom, left, or right
sides of the screen, press the remote control Q.Settings button ( )
to remove the black areas before watching.
[ ] [Picture] [Aspect Ratio] [User Selection]
[Vertical Zoom] or [4-Way Zoom]
Turn off the menu for setting up external devices such as set-top boxes
so that it is not displayed on the screen for a prolonged period.
Note
OLED TVs automatically lower screen brightness when a fixed image is
received for an extended period and restore brightness once the fixed
image is gone.
This is one of the features of the TV for minimising image retention and
is not a malfunction.
Running Pixel Cleaning
OLED TVs are equipped with a pixel cleaning feature that detects screen
conditions on its own to prevent retention.
Pixel cleaning automatically calculates the optimal execution time based
on cumulative viewing time and runs automatically when you turn off
the TV.
Horizontal lines may appear at the top and bottom of the screen during
pixel cleaning.
The pixel cleaning feature works when the TV is connected to the power
cord and main power.
Pixel cleaning can also be run manually by pressing the remote control
Q.Settings button ( ).
[ ] [General] [OLED Care] [OLED Panel Care]
[Pixel Cleaning]
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