815559
10
Zoom out
Zoom in
Previous page
1/13
Next page
10
Troubleshooting
In TV / HDMI input, press the button on the remote control three times to display the model name and serial number on the screen.
Cannot control the TV with
the remote control.
Check the remote control sensor on the product and try again.
Check if there is any obstacle between the product and the remote control.
Check if the batteries are still working and properly installed ( to , to ).
No image display and no
sound is produced.
Check if the product is turned on.
Check if the power cord is connected to a wall outlet.
Check if there is a problem in the wall outlet by connecting other products.
The TV turns off suddenly. Check the power control settings. The power supply may be interrupted.
Check if the auto-off function is activated on the settings related time.
The auto-off function may have worked. This product is equipped with an auto-off function that automatically
turns off the power if the remote control is not used for 15 minutes without an input signal.
When connecting to the
PC (HDMI), no signal is
detected.
Turn the TV off/on using the remote control.
Reconnect the HDMI cable.
Restart the PC with the TV on.
Abnormal Display If the product feels cold to the touch, there may be a small “flicker” when it is turned on. This is normal, there is
nothing wrong with product.
This panel is an advanced product that contains millions of pixels. You may see tiny black dots and/or brightly
coloured dots (white, red, blue or green) at a size of 1 ppm on the panel. This does not indicate a malfunction and
does not affect the performance and reliability of the product. This phenomenon also occurs in third-party products
and is not subject to exchange or refund.
You may find different brightness and colour of the panel depending on your viewing position(left/right/
top/down). This phenomenon occurs due to the characteristic of the panel. It is not related with the product
performance, and it is not malfunction.
Avoid touching the screen or holding your finger(s) against it for long periods of time. Doing so may produce some
temporary distortion effects on the screen.
Generated Sound “Cracking” noise: A cracking noise that occurs when watching or turning off the TV is generated by plastic thermal
contraction due to temperature and humidity. This noise is common for products where thermal deformation is
required.
Electrical circuit humming/panel buzzing: A low level noise is generated from a high-speed switching circuit,
which supplies a large amount of current to operate a product. It varies depending on the product. This generated
sound does not affect the performance and reliability of the product.
Make sure to wring any excess water or cleaner from the cloth.
Do not spray water or cleaner directly onto the TV screen.
Make sure to spray just enough of water or cleaner onto a dry cloth to wipe the screen.
10


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for LG OLED65C37 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of LG OLED65C37 in the language / languages: English as an attachment in your email.

The manual is 0.3 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of LG OLED65C37

LG OLED65C37 User Manual - German - 13 pages

LG OLED65C37 User Manual - Dutch - 13 pages

LG OLED65C37 User Manual - French - 13 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info