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Abnormal Display
If the product feels cold to the touch, there may be a small “flicker”
when it is turned on. This is normal, there is nothing wrong with
product.
This panel is an advanced product that contains millions of pixels.
You may see tiny black dots and/or brightly coloured dots (white,
red, blue or green) at a size of 1 ppm on the panel. This does not
indicate a malfunction and does not affect the performance and
reliability of the product. This phenomenon also occurs in third-
party products and is not subject to exchange or refund.
You may find different brightness and colour of the panel
depending on your viewing position(left/right/top/down).
This phenomenon occurs due to the characteristic of the panel.
It is not related with the product performance, and it is not
malfunction.
Generated Sound
“Cracking noise: A cracking noise that occurs when watching or
turning off the TV is generated by plastic thermal contraction due
to temperature and humidity. This noise is common for products
where thermal deformation is required.
Electrical circuit humming/panel buzzing: A low level noise is
generated from a high-speed switching circuit, which supplies a
large amount of current to operate a product. It varies depending
on the product. This generated sound does not affect the
performance and reliability of the product.
Make sure to wring any excess water or cleaner from the
cloth.
Do not spray water or cleaner directly onto the TV screen.
Make sure to spray just enough of water or cleaner onto a
dry cloth to wipe the screen.
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  • I have just purchased a new television and having set it up it won't switch on or off using the power off button on the remote. is this a remote problem or a setting up problem
    Regards
    Hugh Johnston Submitted on 8-12-2020 at 12:19

    Reply Report abuse


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