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SMART FUNCTIONS
ENGLISH
2
Clearly issue your command.
• Example:
Open the refrigerator door.
If the voice assistant does not recognize the
command, repeat it or try a different
command.
Using Wake Zone
To use the Wake Zone, stand near the front of the
appliance and the voice assistant will automatically
wake and enter standby mode to receive voice
commands.
1
Stand in front of the product and wait a
moment.
The voice assistant control window
automatically displays “
Go ahead, I’m
listening.
” and enters the ready mode.
2
Clearly issue your command.
• Example:
Open the refrigerator door.
NOTE
Voice assistant supports English commands
only, so it will not respond to commands that are
not in English.
To issue a new voice command, say, “
Hi, LG
” or
move away from the appliance and then move
close again (within 1 m).
If the voice command is not recognized, the
voice assistant function exits the standby mode.
Smart Diagnosis
This feature is only available on models with the
c
or
d
logo.
Use this feature to help you diagnose and solve
problems with your appliance.
NOTE
For reasons not attributable to LGE’s negligence,
the service may not operate due to external
factors such as, but not limited to, Wi-Fi
unavailability, Wi-Fi disconnection, local app
store policy, or app unavailability.
The feature may be subject to change without
prior notice and may have a different form
depending on where you are located.
Using LG ThinQ to Diagnose
Issues
If you experience a problem with your Wi-Fi
equipped appliance, it can transmit
troubleshooting data to a smartphone using the
LG ThinQ
application.
• Launch the
LG ThinQ
application and select the
Smart Diagnosis
feature in the menu. Follow
the instructions provided in the
LG ThinQ
application.
Using Audible Diagnosis to
Diagnose Issues
Follow the instructions below to use the audible
diagnosis method.
• Launch the
LG ThinQ
application and select the
Smart Diagnosis
feature in the menu. Follow
the instructions for audible diagnosis provided
in the
LG ThinQ
application.
1
Press the
Lock
button to activate the lock
function.
If the display has been locked for over 5
minutes, you must deactivate the lock and
then reactivate it.
2
Press and hold the
Freezer Drawer
button for
3 seconds or longer.
3
Open the fridge door and then hold the phone
on the upper right speaker hole.
4
After the data transfer is complete, the
diagnosis will be displayed in the application.
33


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