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ENGLISH
Before Calling for Service
If you experience problems with the appliance, checking the following chart before calling for service may save you time and
money.
Problem Possible Causes Solution
Product is not working. Power cord is unplugged.
Correctly insert plug into outlet.
Check other appliances to make sure outlet
is working and power is on at main.
Fan is noisy even on
the lowest speed.
Ultra ne lter (pre-lter) is
clogged.
Thoroughly clean the ultra ne lter
(pre-lter). See page 34.
Dust has built up in the
PM 1.0
Black Filter
.
Clean the PM 1.0 Black Filter.
See page 35.
Air purication does
not work well.
Indoor air has a strong odor or is
extremely dusty.
Do not use air purier instead of a range
hood or vent. Ventilate area before using air
purier.
Dust has built up in the ultra ne
lter (pre-lter).
Clean the ultra ne lter (pre-lter). See
page 34.
Dust has built up in the
PM 1.0
Black Filter
.
Clean the PM 1.0 Black Filter.
See page 35.
The install location is too large.
Performance may suffer in areas where
there is a constant inow of outdoor air.
Nearby objects are blocking the
airow.
Move the objects or relocate the air purier.
Product is installed in a corner.
Move the air purier away from the corner
so the airow is not restricted.
Product is making
clunking sound.
Water bucket is not properly
mounted.
Remove and properly reassemble the water
bucket.
The overall air quality
indicator light does
not change color when
there is a strong odor.
The overall air quality indicator
light may already be orange or
red.
The overall air quality indicator light shows
the odor level or the PM1.0 (super ultra-ne
dust) density, whichever is worse.
The odor sensor is designed to detect
harmful gases. Strong food odors may not
register as harmful, but the deodorizing
Black Filter will remove them.
39


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