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Category Question Answer
Unlock
Pattern
What should I do if
I forget the unlock
pattern and I did not
create my Google
account on the
phone?
If you forgot your pattern
If you logged into your Google account
on the phone but failed to enter the
correct pattern 5 times, tap the Forgot
pattern button. You are then required
to log in with your Google account
to unlock your phone. If you have
not created a Google account on the
phone or you have forgotten it, you
must perform a hard reset.
Caution: If you perform a factory reset,
all user applications and user data are
deleted. Please remember to back up
any important data before performing a
factory reset.
Memory
Will I know when my
memory is full?
Yes, you will receive a notification.
Language
Support
Is it possible to
change my phone's
language?
The phone has multilingual capabilities.
To change the language
1. From the Home screen, tap and
tap System settings.
2. Tap Language & input >
Language.
3. Tap the desired language.
VPN
How do I set up a
VPN?
VPN access configuration is different
for each company. To configure VPN
access on your phone, you must
obtain the details from your company's
network administrator.
184


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