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Category
Sub-
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Question Answer
Phone
Function
Unlock
Pattern
What should I do if
I forget the unlock
pattern and I didn’t
create my Google
account on the
phone?
If you have forgotten your pattern:
If you logged into your Google account
on the phone but failed to enter the
correct pattern 5 times, touch the
forgot pattern button. You are then
required to log in with your Google
account to unlock your phone. If you
have not created a Google account on
the phone or you have forgotten it, you
will have to perform a hard reset.
Caution: If you perform a factory reset,
all user applications and user data
will be deleted. Please remember to
backup any important data before
performing a factory reset.
How to perform a factory reset:
1. Turn the power off.
2. Press and hold the Power/Lock
key + Volume Down key + Home
key.
3. When the LG Logo appears on the
screen, release all keys.
Do not operate your phone for at least
one minute, while the hard reset is
performed. You will then be able to
switch your phone back on.
Category
Sub-
Category
Question Answer
Phone
Function
Security
What are the phone’s
security functions?
You are able to set the phone to
require that an Unlock Pattern be
entered before the phone can be
accessed or used.
Phone
Function
Unlock
Pattern
How do I create the
Unlock Pattern?
1. From the Home screen, touch the
Menu key .
2. Touch System settings > Lock
screen.
3. Touch Select screen lock >
Pattern. The first time you do this,
a short tutorial about creating an
Unlock Pattern will appear.
4. Set up by drawing your pattern
once, and once again for
confirmation.
Precautions to take when using the
pattern lock.
It is very important to remember the
unlock pattern you set. You will not
be able to access your phone if you
use an incorrect pattern five times.
You have five chances to enter your
unlock pattern, PIN or password. If you
have used all 5 opportunities, you can
try again after 30 seconds. (Or, if you
preset the backup PIN, you can use
the backup PIN code to unlock the
pattern)
FAQ
211


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