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Category
Sub-Category
Question Answer
Phone
Function
Unlock
Pattern
What should I do if I forget
the unlock pattern and I
didn’t create my Google
account on the phone?
If you have forgotten your pattern:
If you logged into your Google account on
the phone but failed to enter the correct
pattern 5 times, tap the forgot pattern
button. You are then required to log in with
your Google account to unlock your phone.
If you have not created a Google account on
the phone or you have forgotten it, you will
have to perform a hard reset.
Caution: If you perform a factory reset,
all user applications and user data will
be deleted. Please remember to backup
any important data before performing a
factory reset.
Phone
Function
Memory
Will I know when my
memory is full?
Yes, you will receive a notification.
Phone
Function
Language
Support
Is it possible to change
my phone's language?
The phone has multilingual capabilities.
To change the language:
1. From the Home screen, tap and hold
the Recent Key
and tap System
settings.
2. Tap General tab > Language & input >
Language.
3. Tap the desired language.
Phone
Function
VPN
How do I set up a VPN?
VPN access configuration is different for
each company. To configure VPN access
from your phone, you must obtain the details
from your company’s network administrator.
193


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