of any phone returned to Orange which is shown to have
been deliberately damaged.
6.17 If your phone is lost or stolen, or maliciously or
accidentally damaged so that it is no longer operable and
such lost theft or damage falls outside these terms and
conditions then Orange may entirely at its discretion agree
to sell you a replacement phone at prevailing replacement
phone prices. The charge for any replacement phone so
supplied will be applied to your Orange account.
6.18 Orange will use its reasonable endeavours to dispatch
any replacement phone to you within 24 hours of
agreeing to issue such replacement, however, for reasons
beyond our control this may not always be possible.
6.19 Orange will arrange with you a place and time period for
any replacement phone to be delivered, on payment of
the administration fee detailed in clause 9.6. We reserve
the right to impose a delivery charge if you are unavailable
for the delivery as agreed.
6.20 Any replacement phone received under either clause 3 or
clause 7 will not attract a further period of Insurance or
warranty. For the avoidance of doubt (subject to the
provisions of clause 6) the periods stated in clauses 8.1,
9.1 and 10.2 as appropriate will continue to apply from
the date such cover originally came into effect.
6.21 Any claim accepted under Orange Care purchased as an
optional extra with your Pay Monthly service plan will be
subject to an administration fee. See clauses 9.6, 9.6.1,
and 9.6.2. for details
7 warranty – defective materials or workmanship
7.1 If your phone (or parts thereof) becomes defective due
to faulty materials or workmanship Orange will (at its
option) repair or replace it at no charge (on payment of
the administration fee, if applicable, as detailed in
clause 9.6) provided that:
reference
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