issue replacement phones on behalf of the insurer. For
the purposes of this Insurance “phone" means handset,
standard battery, SIM card and charger, originally
supplied as part of the standard package.
2.3 The Insurance is arranged with an authorised insurer
whose details are available upon request to HSBC
Insurance Brokers Limited, Quay West, Trafford Wharf
Road, Manchester, M17 1PL.
2.4 The following paragraphs describe the conditions and
cover provided under the terms of this Insurance which
forms part of a master policy arranged by HSBC
Insurance Brokers Limited on behalf of Orange. This
Insurance is subject to the terms and conditions of the
master policy, a copy of which can be obtained from
HSBC Insurance Brokers Limited. Requests should be
made in writing, stating your Orange phone number.
3 cover for lost stolen and damaged phones
Your phone which must be in your possession or in the
possession of an authorised user is insured worldwide subject
to the terms and conditions of the Insurance policy (see clause
6.14 in respect of conditions outside the United Kingdom). If
your phone (or parts there of) is lost, stolen or damaged you
will be entitled to a replacement or repair “free of charge”
subject to payment of the administration fee as detailed in
clause 9.6, subject to compliance with all the following terms
and conditions of the policy. For your information an authorised
user is the Orange registered customer, other users officially
notified to Orange by the customer and authorised by Orange,
the registered customer’s spouse/partner, members of his/her
immediate family, all of whom would normally reside at the
registered customer’s address and employees of the registered
customer who use the phone with permission of the customer.
reference
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