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Emergency Dialing
Although all devices are equipped with 9-1-1
emergency calling, this device may or may not
permit its location to be approximated during
a 9-1-1 call.*
* Availability of this feature depends on upgrades to
the (a) wireless network and (b) 9-1-1 calling
system that are required to be installed by the
local 9-1-1 response agency or public safety
answering point (PSAP); these upgrades may not
be available everywhere within our wireless
coverage area or your roaming area. This
approximation of the device’s location and the
transmittal of location information are subject to
emergency situations, transmission limits, network
problems/limitations, interconnecting carrier
problems, your device, buildings/tunnels, signal
strength and atmospheric/topographical
conditions, and may be curtailed, interrupted,
dropped or refused. The device’s approximate
location is transmitted to the local 9-1-1 response
agency or PSAP while the call is in progress; this
approximation is intended solely to aid the PSAP in
dispatching emergency assistance or to limit the
search area for emergency services personnel. You
should not rely solely on a device for essential
communications (such as a medical or other
emergency). Please see T-Mobiles Terms and
Conditions and Privacy Policy for additional service
restrictions and details.
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  • I have this phone but today it just stopped working. It won't turn on the screen is black but it was charging for a while so it's charged. I don't know why it won't work since yesterday it was just fine. Submitted on 1-2-2022 at 17:20

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