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81Troubleshooting
6
Troubleshooting
Picture
There is no picture. Select the appropriate video input mode on the TV so the
picture from the unit appears on the TV screen.
Connect the video connection securely.
Check the [HDMI Color Setting] in the [Setup] menu is
set to the appropriate item that conforms to your video
connection.
Your TV may not support the resolution you have set on the
player. Change the resolution that your TV accepts.
The players HDMI OUT jack is connected to a DVI device that
does not support copyright protection.
Picture noise appears You are playing a disc recorded in a colour system that is
di erent from your TV.
Set the resolution which your TV accepts.
Blu-ray 3D™ disc playback
does not output 3D views.
Connect the player to your TV with HDMI cable (Version 1.3
or higher).
Your TV may not support “HDMI 1.4 3D mandatory format.
The [3D Mode] option in the [Setup] menu is set to [O ].
Set the option to [On].
Sound
There is no sound or the
sound is distorted.
The unit is in scan, slow motion, or pause mode.
The sound volume is low.
Check the speaker cable connection. (page 24)
HX995DF-DD.BNLDLL_ENG_0890.indd 81HX995DF-DD.BNLDLL_ENG_0890.indd 81 10. 09. 01  9:2510. 09. 01  9:25
81


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