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NL
Symptomen Reden Oplossing
Uw huishoudtoestel en
smartphone zijn niet
verbonden met het
WiFi-netwerk.
Het WiFi-wachtwoord waarmee u
verbinding probeert te maken is
onjuist.
Zoek het WiFi-netwerk waarmee uw
smartphone verbonden is en verwijder
het, registreer daarna uw toestel op LG
SmartThinQ.
Mobiele gegevens voor uw
smartphone is ingeschakeld.
Schakel Mobiele gegevens uit op uw
smartphone en registreer het toestel via
het WiFi-netwerk.
De naam van het draadloze
netwerk (SSID) is foutief
ingesteld.
De draadloze netwerknaam (SSID)
moet een combinatie zijn van Engelse
letters en nummers. (Gebruik geen
speciale tekens.)
De frequentie van de router is
niet 2,4 GHz.
Enkel een frequentie van de router van
2,4 GHz wordt ondersteund. Stel de
draadloze router in op 2,4 GHz en
verbind het toestel met de draadloze
router. Raadpleeg uw internetprovider
of de fabrikant van de router om de
frequentie van de router te controleren.
De afstand tussen het toestel en
de router is te groot.
Als de afstand tussen het toestel en de
router te groot is kan het signaal zwak
zijn en wordt de verbinding mogelijk
onjuist geconfigureerd. Verplaats de
router zodat deze zich dichter bij het
toestel bevindt.
45


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