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TROUBLESHOOTING
Noises
It is difficult to open
the appliance door.
Did you open the door right after you closed it?
If you try to open the appliance door within one minute after you closed it,
you may have difficulties because of the pressure inside the appliance. Try
to open the appliance door again in a few minutes so that the internal
pressure stabilizes.
The inside lamp in the
appliance does not
turn on.
Lamp failure
Close the door and re-open. If the lamp does not turn on, please contact
the LG Electronics customer information centre. Do not attempt removal
of the lamp.
Symptoms Possible Cause & Solution
The appliance is noisy
and generates
abnormal sounds.
Is the appliance installed on a weak floor or improperly levelled?
Install the appliance on a solid and flat area.
Does the rear of the appliance touch the wall?
Adjust the installation position to allow enough clearance around the
appliance.
Are objects scattered behind the appliance?
Remove the scattered objects from behind the appliance.
Is there an object on top of the appliance?
Remove the object on top of the appliance.
Clicking noises The defrost control will click when the automatic defrost cycle begins
and ends. The thermostat control (or appliance control on some models)
will also click when cycling on and off.
• Normal Operation
Rattling noises Appliance is not resting evenly on the floor.
Floor is weak or uneven or levelling legs need to be adjusted.
Appliance with a compressor was moved while operating.
Normal operation. If the compressor does not stop rattling after three
minutes, turn the power to the appliance off and then on again.
Whooshing noises Evaporator fan motor is circulating air through the fridge and freezer
compartments.
• Normal Operation
Air is being forced over the condenser by the condenser fan.
• Normal Operation
Symptoms Possible Cause & Solution
global_main.book.book Page 28 Monday, July 31, 2023 10:49 AM
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