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TROUBLESHOOTING
EN
Symptoms Reason Solution
There is no
refrigeration
or freezing.
Is there a power interruption? Check the power of other appliances.
If the power plug unplugged from the
outlet?
Plug the power plug in the outlet
properly.
There is poor
refrigeration
or freezing.
Is the fridge or freezer temperature
set to its warmest setting?
Set the fridge or freezer temperature
to 'Medium'.
Is the appliance in direct sunlight, or
is it near a heat generating object
such as cooking oven or heater?
Check the installation area and
reinstall it away from heat generating
objects.
Did you store hot food without
cooling it first?
Cool the hot food first before putting it
in the fridge or freezer compartment.
Did you put in too much food?
Maintain an appropriate space
between food.
Are the appliance doors completely
closed?
Completely close the door and make
sure that stored food is not obstructing
in the door.
Is there enough space around the
appliance?
Adjust the installation position to make
enough space around the appliance.
The appliance
contains a
bad smell.
Is the fridge or freezer temperature
set to 'Warm'?
Set the fridge or freezer temperature
to 'Medium'.
Did you put in food with a strong
smell?
Store foods with strong smells in a
sealed containers.
Vegetables or fruit may have spoiled
in the drawer?
Throw away rotten vegetables and
clean the vegetable drawer. Do not
store vegetables too long in the
vegetable drawer.
The inside
lamp in the
appliance
does not turn
on.
Does the inside lamp in the appliance
turn off?
It is not possible for customers to
replace the inside lamp in the
appliance as they are not serviceable.
If the inside lamp does not turn on,
please contact the LG Electronics
customer information centre.
The appliance
door is not
closed tightly.
Is the appliance leaning forward?
Adjust the front feet to raise the front
side slightly.
Were the shelves properly
assembled?
Refit the shelves if needed.
Did you close the door with
excessive force?
If you apply too much force or speed
when closing the door, it may remain
briefly open before closing. Make sure
that you do not slam the door closed.
Close without force.
42


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