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SMART FUNCTIONS
LG ThinQ Application
This feature is only available on models
with Wi-Fi
The LG ThinQ application allows you to
communicate with the appliance using a
smartphone.
LG ThinQ Application Features
Communicate with the appliance from a
smartphone using the convenient smart features.
Smart Diagnosis
•If you experience a problem while using the
appliance, this smart diagnosis feature will help
you diagnose the problem.
Settings
•Allows you to set various options on the
appliance and in the application.
NOTE
•If you change your wireless router, internet
service provider, or password, delete the
registered appliance from the LG ThinQ
application and register it again.
•The application is subject to change for
appliance improvement purposes without
notice to users.
•Functions may vary by model.
Before Using LG ThinQ
Application
1 Check the distance between the appliance
and the wireless router (Wi-Fi network).
•If the distance between the appliance and
the wireless router is too far, the signal
strength becomes weak. It may take a long
time to register or installation may fail.
2 Turn off the Mobile data or Cellular Data on
your smartphone.
3 Connect your smartphone to the wireless
router.
NOTE
•To verify the Wi-Fi connection, check that the
icon on the control panel is lit.
•The appliance supports 2.4 GHz Wi-Fi
networks only. To check your network
frequency, contact your Internet service
provider or refer to your wireless router manual.
•LG ThinQ is not responsible for any
network connection problems or any faults,
malfunctions, or errors caused by network
connection.
•If the appliance is having trouble connecting
to the Wi-Fi network, it may be too far from
the router. Purchase a Wi-Fi repeater (range
extender) to improve the Wi-Fi signal strength.
•The Wi-Fi connection may not connect or may
be interrupted because of the home network
environment.
•The network connection may not work properly
depending on the Internet service provider.
•The surrounding wireless environment can
make the wireless network service run slowly.
•The appliance cannot be registered due to
problems with the wireless signal transmission.
Unplug the appliance and wait about a minute
before trying again.
•If the firewall on your wireless router is enabled,
disable the firewall or add an exception to it.
•The wireless network name (SSID) should be
a combination of English letters and numbers.
(Do not use special characters.)
