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FAQ
Category Question Answer
Memory
Will I know when my
memory is full?
Yes, you will receive a notification.
Language
Support
Is it possible to
change my phone's
language?
The phone has multilingual capabilities.
To change the language:
1. From the Home screen, touch and
hold
and tap System settings.
2. Tap General tab > Language &
input > Language.
3. Tap the desired language.
VPN
How do I set up a
VPN?
VPN access configuration is different
for each company. To configure VPN
access on your phone, you must
obtain the details from your company's
network administrator.
Screen time
out
My screen turns off
after only 15 seconds.
How can I change the
amount of time for the
backlight to turn off?
1. From the Home screen, touch and
hold
.
2. Tap System settings > Display tab.
3. Tap Screen timeout.
4. Tap the preferred screen backlight
timeout time.
Wi-Fi &
mobile
network
When the Wi-Fi and
mobile networks are
both available, which
service does my
phone use?
When using data, your phone may
default to the Wi-Fi connection (if Wi-Fi
connectivity on your phone is set to
On). However, there is no notification
when your phone switches from one to
the other.
To know which data connection is
being used, view the mobile network or
Wi-Fi icon at the top of your screen.
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