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EN
Symptoms Possible Cause & Solution
Thumping sound Wash load may be out of balance.
Pause the cycle and redistribute the load after the door unlocks.
Vibrating noise Package materials are not removed.
Remove package materials.
Wash load may be unevenly distributed in the drum.
Pause the cycle and redistribute the load after the door unlocks.
Not all levelling feet are resting firmly and evenly on the floor.
See the Levelling the Appliance to adjust the levelling of the appliance.
Floor not rigid enough.
Check if the floor is sold and does not flex. See the Installation Place
Requirements to select the proper location.
Operation
Symptoms Possible Cause & Solution
Water is leaking. House drain pipes are clogged.
Unclog the drain pipe. Contact plumber if necessary.
Leakage is caused by improper installation of drain hose or clogged
drain hose.
Clean and straighten the drain hose. Check and clean the drain filter
regularly.
Appliance does not
operate.
Control panel has powered off due to inactivity.
This is normal. Press the Power button to turn the appliance on.
Appliance is unplugged.
Make sure that the cord should be plugged securely into a working outlet.
Water supply is turned off.
Turn the water supply tap completely.
Controls are not set properly.
Make sure that the cycle should be correctly set. Close the door and press
the Start/Pause button.
Door is open.
Close the door and make sure that nothing should be caught under the
door preventing it from closing completely.
Circuit breaker/fuse is tripped/blown.
Check house circuit breakers/fuses. Replace fuses or reset breaker. The
appliance should be on a dedicated branch circuit. The appliance will
resume the cycle where it stopped once power is restored.
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