815920
54
Zoom out
Zoom in
Previous page
1/56
Next page
54
TROUBLESHOOTING
Wi-Fi
Customer Care and Service
Contact an LG Electronics customer information centre.
To find an LG Electronics authorised service personnel, visit our website at
www.lg.com
and follow the instructions found there.
Self-repair is not recommended as it could further damage the device and void the
guarantee.
Spare parts referenced in Regulation 2019/2023 are available for a minimum
duration of 10 years.
Symptoms Possible Cause & Solution
Your home
appliance and
smartphone are
not connected to
the Wi-Fi network.
The password for the Wi-Fi that you are trying to connect
to is incorrect.
Find the Wi-Fi network connected to your smartphone and
remove it, then register your appliance on
LG ThinQ
.
Mobile data for your smartphone is turned on.
Turn off the
Mobile data
of your smartphone and register
the appliance using the Wi-Fi network.
The wireless network name (SSID) is set incorrectly.
The wireless network name (SSID) should be a combination
of English letters and numbers. (Do not use special
characters).
The router frequency is not 2.4 GHz.
Only a 2.4 GHz router frequency is supported. Set the
wireless router to 2.4 GHz and connect the appliance to the
wireless router. To check the router frequency, check with
your internet service provider or the router manufacturer.
The distance between the appliance and the router is too
far.
If the distance between the appliance and the router is too
far, the signal may be weak and the connection may not be
configured correctly. Move the location of the router so that
it is closer to the appliance.
global_main.book.book Page 54 Thursday, October 8, 2020 5:49 PM
54


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for LG FH4G1BCS2 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of LG FH4G1BCS2 in the language / languages: English as an attachment in your email.

The manual is 4.22 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info