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EN
Noises You Might Hear
Symptoms Possible Cause & Solution
Rattling and clanking
noise
Foreign objects, such as keys, coins, or safety pins may be in the drum.
Stop the appliance, check the drum for foreign objects. If the noise
continues after the appliance is restarted, call for service.
Thumping sound Heavy wash loads may produce a thumping sound. This is usually
normal.
If the sound continues, the appliance is probably out of balance. Stop and
redistribute the wash load.
Wash load may be out of balance.
Pause the cycle and redistribute the load after the door unlocks.
Vibrating noise Package materials are not removed.
Remove package materials.
Wash load may be unevenly distributed in the drum.
Pause the cycle and redistribute the load after the door unlocks.
Not all leveling feet are resting firmly and evenly on the floor.
See the Leveling the Appliance to adjust the leveling of the appliance.
Floor not rigid enough.
Check if the floor is sold and does not flex. See the Installation Place
Requirements to select the proper location.
Operation
Symptoms Possible Cause & Solution
Water is leaking. House drain pipes are clogged.
Unclog the drain pipe. Contact plumber if necessary.
Leakage is caused by improper installation of drain hose or clogged
drain hose.
Clean and straighten the drain hose. Check and clean the drain filter
regularly.
Appliance does not
operate.
Control panel has powered off due to inactivity.
This is normal. Press the Power button to turn the appliance on.
Appliance is unplugged.
Make sure that the cord should be plugged securely into a working outlet.
Water supply is turned off.
Turn the water supply tap completely.
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