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SMART FUNCTIONS
time to register or installation may
fail.
2
Turn off the
Mobile data
or
Cellular
Data
on your smartphone.
3
Connect your smartphone to the
wireless router.
NOTE
To verify the Wi-Fi connection, check
that
f
icon on the control panel is lit.
The appliance supports 2.4 GHz Wi-Fi
networks only. To check your network
frequency, contact your Internet
service provider or refer to your
wireless router manual.
LG ThinQ
is not responsible for any
network connection problems or any
faults, malfunctions, or errors caused
by network connection.
If the appliance is having trouble
connecting to the Wi-Fi network, it may
be too far from the router. Purchase a
Wi-Fi repeater (range extender) to
improve the Wi-Fi signal strength.
The Wi-Fi connection may not connect
or may be interrupted because of the
home network environment.
The network connection may not work
properly depending on the Internet
service provider.
The surrounding wireless environment
can make the wireless network service
run slowly.
The appliance cannot be registered
due to problems with the wireless
signal transmission. Unplug the
appliance and wait about a minute
before trying again.
If the firewall on your wireless router is
enabled, disable the firewall or add an
exception to it.
The wireless network name (SSID)
should be a combination of English
letters and numbers. (Do not use
special characters.)
Smartphone user interface (UI) may
vary depending on the mobile
operating system (OS) and the
manufacturer.
If the security protocol of the router is
set to
WEP
, you may fail to set up the
network. Please change it to other
security protocols (
WPA2
is
recommended) and register the
product again.
Installing the LG ThinQ
Application
Search for the
LG ThinQ
application
from the Google Play Store or Apple App
Store on a smartphone. Follow
instructions to download and install the
application.
Activating Network Connection
1
Run the
LG ThinQ
application.
global_main.book.book Page 38 Monday, August 17, 2020 11:16 AM
38


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