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TROUBLESHOOTING
ENGLISH
Appliance does not
operate.
Door is open.
Close the door and make sure that nothing is caught under the door
preventing it from closing completely.
Circuit breaker/fuse is tripped/blown.
Check house circuit breakers/fuses. Replace fuses or reset breaker. The
appliance should be on a dedicated branch circuit. The appliance will
resume the programme where it stopped once power is restored.
Start/Pause was not pressed after a programme was set.
• Press the
Start/Pause
button.
Extremely low water pressure.
Check another tap in the house to make sure that household water
pressure is adequate.
Appliance is heating the water or making steam.
The drum may stop operating temporarily during certain cycles, while
water is safely heated to a set temperature.
Appliance stops for a
few minutes and then
restarts.
A motor protection device has been activated to prevent overheating of
the motor.
This is normal. If the motor protection device is activated, the appliance
will stop for a few minutes and then start again.
Buttons may not
function properly.
The Child Lock option is activated.
• Deactivate the
Child Lock
option if necessary.
Door does not open. The door cannot be opened for safety reasons once the appliance starts.
This is normal. You can safely open the door after
H
turns off.
Appliance is not filling
properly.
Inlet filter clogged.
Make sure the inlet filters on the fill valves are not clogged.
Inlet hoses may be kinked.
Check that inlet hoses are not kinked or clogged.
Insufficient water supply.
Make sure that both hot and cold water taps are turned on all the way.
Hot and cold supply hoses are reversed.
Check supply hose connections.
Appliance does not
drain water.
Kinked drain hose.
Ensure that the drain hose is not kinked.
Drain located higher than 1 m above the floor.
Make sure that the drain hose is no higher than 1 m above the bottom of
the appliance.
Symptoms Possible Cause & Solution
39


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