Manual LG F14WM7TS1 (page 38 of 189) (English, German, French, Italian)

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TROUBLESHOOTING

• Your washing machine is equipped with an automatic error-monitoring system to detect and

diagnose problems at an early stage. If your washing machine does not function properly or does not

function at all, check the following before you call for service:

Diagnosing Problems

Symptoms Reason Solution

Rattling and

clanking noise

Foreign objects such as coins

or safety pins may be in drum

or pump.

• Check all pockets to make sure that

they are empty. Items such as clips,

matches, pens, coins, and keys can

damage both your washer and your

clothes.

• Close zippers, hooks, and drawstrings

to prevent these items from snagging or

tangling on other clothes.

Thumping sound

Heavy wash loads may produce

a thumping sound. This is

usually normal.

• If sound continues, washing machine

is probably out of balance. Stop and

redistribute wash load.

Vibrating noise

Have all the transit bolts and

tub support been removed?

• If not removed during installation, refer

to Installation guide for removing transit

bolts.

Are all the feet resting rmly on

the ground?

• Check that the appliance is perfectly

level (Use a spirit level).

Water leaks

Supply hoses or drain hose

are loose at tap or washing

machine.

• Check and tighten hose connections.

House drain pipes are clogged.

• Unclog drain pipe. Contact plumber if

necessary.

Oversudsing

Too much detergent or

unsuitable detergent may

cause excessive foaming which

may result in water leaks.

• Make sure that the suggested

amount of detergent is used per the

manufacturer's recommendations.

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LG F14WM7TS1 Manual

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