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Symptom Possible Cause Solution
• Water supply is not adequate in area.
• Water supply taps are not completely
open.
• Water inlet hose(s) are kinked.
• The filter of the inlet hose(s) are clogged.
• Drain hose is kinked or clogged.
• The drain filter is clogged.
• Load is too small.
• Load is out of balance.
• The appliance has an imbalance
detection and correction system. If
individual heavy articles are loaded (e.g.
bath mat, bath robe, etc.) this system
may stop spinning or even interrupt the
spin cycle altogether.
• If the laundry is still too wet at the end of
the cycle, add smaller articles of laundry
to balance the load and repeat the spin
cycle.
• Ensure door is not open.
• Water overfills due to the faulty water
valve.
• Water level sensor has malfunctioned.
• Over load in motor.
Check another tap in the house.
Fully open tap.
Straighten hose(s).
Check the filter of the inlet hose.
Clean and straighten the drain hose.
Clean the drain filter.
Add 1 or 2 similar items to help
balance the load.
Rearrange load to allow proper
spinning.
Close the door completely.
If “ , ” is not released,
call for service.
Unplug the power plug and call for
service.
Close the water tap.
Unplug the power plug.
Call for service.
Allow the washer to stand for 30
minutes to allow the motor to cool;
then restart the cycle.
Error Messages
Troubleshooting guide
