722725
39
Zoom out
Zoom in
Previous page
1/46
Next page
4 Troubleshooting
Troubleshooting 39
Troubleshooting
4
Troubleshooting
General
Symptoms Cause & Solution
The unit does not work
properly.
yTurn off the power of this unit and the connected external device (TV, Woofer,
DVD-player, Amplier, etc.) and turn them on again.
yDisconnect the power cord of this unit and the connected external device (TV,
Woofer, DVD-player, Amplier, etc.) and then try connecting again.
yPrevious setting may not be saved when device power is shut off.
No Power
yThe power cord is unplugged.
Plug in the power cord.
yCheck whether electricity failed.
Check the condition by operating other electronic devices.
No sound
yIncorrect input source is selected.
Check the input source and select the correct input source.
yThe mute function is activated.
Press [ (Mute) or adjust the volume level to cancel the mute function.
yWhen you are using connection with a external device (set top box, Bluetooth
device etc.), adjust volume level of the device.
The remote control does
not work properly.
yThe remote control is too far from the unit.
Operate the remote control within about 7 m.
yThere is an obstacle in the path of the remote control and the unit.
Remove the obstacle.
yThe batteries in the remote control is exhausted.
Replace the batteries with new one.
The AUTO POWER function
does not work.
yCheck connection of the external device such as TV, DVD/Blu-Ray player or
Bluetooth device.
yCheck the state of SIMPLINK on your LG TV and turn off SIMPLINK.
yDepending on the connected device, this function may not operate.
LG Sound Sync does not
work.
yCheck whether your LG TV supports LG Sound Sync.
yCheck connection of LG Sound Sync (Optical or wireless).
yCheck sound setting of your TV and this unit.
The unit does not connect
with Bluetooth device
yTurn off the Bluetooth connection lock function. (Page 37)
39


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for LG DSN7CY - soundbar at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of LG DSN7CY - soundbar in the language / languages: English as an attachment in your email.

The manual is 5,76 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of LG DSN7CY - soundbar

LG DSN7CY - soundbar User Manual - German - 46 pages

LG DSN7CY - soundbar User Manual - Dutch - 46 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info