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ENGLISH
Before Calling for Service
If a failure occurs in the product, check the following before contacting the Service Center.
Symptom Cause Solution
The product does not
operate.
Is the power plug
unplugged from the outlet?
Plug it into the outlet properly.
Fan is noisy even on
the lowest speed.
Did dust accumulate in
the ultra ne lter?
Clean the ultra ne lter
properly.
Did dust accumulate
in the Total Allergen
Collection Care Filter?
Replace the whole lter.
The indoor air is not
puried well enough.
Is the indoor
contamination severe?
Ventilate the indoor air before
you use the product.
Did dust accumulate in
the ultra ne lter?
Clean the ultra ne lter
properly.
Did dust accumulate
in the Total Allergen
Collection Care Filter?
Replace the lter.
Are you using it in a place
that is too spacious or too
open?
Use a product that ts the size
of the room.
Avoid a well-ventilated place
such as a gate, window, etc.
Is there any obstacle nearby?
Remove the obstacle.
Is the product installed at
a corner?
Move the product and install it
again.
There is a smell, but
the Light lamp does
not change.
Is the Light lamp turned
on red or orange?
The color of overall air quality
is determined based on
whichever is worse between
the dust concentration and
smell (gas) concentration.
Check if the dust concentration
is worse than before.
The Smell(gas) sensor is
designed to detect harmful
gases. Strong food odors may
not register as harmful, but the
Total Harmful Gas Care Filter
will remove them.
D+_Air_Cleaner_16PY_UG_EU_ENG_DE_ES_IT_FR_POL_SV_170726.indb 33 2017-08-17 �� 5:30:20
33


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