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The network connection may not work properly because of network settings or the Internet
service provider.
DSL service must use a DSL modem; and cable service must use a cable modem. Since
only a limited number of network connections may be available, TV network setting may not
be used depending on the contract with Internet service provider. (If the contract does not
allow more than one device per line, only the already-connected PC may be used.)
A wireless network can experience interference from other devices that use the 2.4 GHz
frequency (wireless phone, Bluetooth device, or microwave oven). Although interference
can also happen when using the 5 GHz frequency, it is less likely to occur.
The wireless environment can make wireless network service run slowly.
Using several wireless devices at the same time can slow your network.
The access point device must support wireless connections and wireless connection
feature must be enabled on the device to have AP (access point) connection. Contact the
service provider for availability of wireless connections on the access point.
Check SSID and security settings of the AP. Refer to the appropriate documentation for
SSID and security settings of the AP.
Invalid settings of network devices (wired/wireless line sharer, hub) can cause the TV to
operate slowly or not operate properly. Install the devices correctly according to the
appropriate manual and network.
The connection method may differ depending on the AP manufacturer.
To solve a problem related to this function, refer to the Troubleshooting section of User
Guide.
LG Membership
You can receive customised recommendations and utilise various app services with
your LG Account.
In LG Account, you can sign up for LG membership with an email address.
Alternatively, you can create and log in to an LG membership using the ID and
password of an external service account.
Select General System LG Account.01
Choose one from the three options, Sign in with the LG ThinQ App/Sign in with
the Web Browser/Sign in with the TV remote, and sign up for LG membership.
02
Agree to the User Agreements and enter the information required to sign up.
Required information may vary depending on the country.
03
A verification link will be sent to the email address you entered when you signed up.
Please complete email verification within the validity period.
04
Once your email address is verified, you can log in with your credentials.05
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