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18
Maintenance
Cleaning your TV
Clean your TV regularly to keep the best performance and to extend
the product lifespan.
y Make sure to turn the power o and disconnect the power cord and
all other cables rst.
y When the TV is left unattended and unused for a long time,
disconnect the power cord from the wall outlet to prevent possible
damage from lightning or power surges.
Screen, frame, cabinet and stand
To remove dust or light dirt, wipe the surface with a dry, clean, and
soft cloth.
To remove major dirt, wipe the surface with a soft cloth dampened in
clean water or a diluted mild detergent. Then wipe immediately with
a dry cloth.
y Avoid touching the screen at all times, as this may result in damage
to the screen.
y Do not push, rub, or hit the screen surface with your ngernail or a
sharp object, as this may result in scratches and image distortions.
y Do not use any chemicals as this may damage the product.
y Do not spray liquid onto the surface. If water enters the TV, it may
result in re, electric shock, or malfunction.
Power cord
Remove the accumulated dust or dirt on the power cord regularly.
Preventing “Image burn” or “Burn-in
on your TV screen
y If a xed image displays on the TV screen for a long period of time,
it will be imprinted and become a permanent disgurement on
the screen. This is “image burn” or “burn-in” and not covered by the
warranty.
y If the aspect ratio of the TV is set to 4:3 for a long period of time,
image burn may occur on the letterboxed area of the screen.
y Avoid displaying a xed image on the TV screen for a long period of
time (2 or more hours for LCD) to prevent image burn.
Troubleshooting
Cannot control the TV with the remote control.
y Check the remote control sensor on the product and try again.
y Check if there is any obstacle between the product and the remote
control.
y Check if the batteries are still working and properly installed
( to , to ).
No image display and no sound is produced.
y Check if the product is turned on.
y Check if the power cord is connected to a wall outlet.
y Check if there is a problem in the wall outlet by connecting other
products.
The TV turns o suddenly.
y Check the power control settings. The power supply may be
interrupted.
y Check if the Auto Power Off (Depending on model) /
Sleep Timer / Timer Power Off feature is activated in the Timers
settings.
y If there is no signal while the TV is on, the TV will turn o
automatically after 15 minutes of inactivity.
When connecting to the PC (HDMI/RGB), 'No Signal', 'Check
signal cable' or ‘Unsupported Format is displayed.
y Turn the TV o/on using the remote control.
y Reconnect the HDMI/RGB cable.
y Restart the PC with the TV on.
If TV is turned o automatically.
y If Timer Power On is enabled, the TV will be turned on at the
specied time. If you do not operate the TV for two hours, the TV will
be turned o automatically.
y To disable this function, use your remote control to go to
(Settings) Timers Timer Power On 2 Hours Auto
Power Off Off.
26


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