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ENG
ENGLISH
TROUBLESHOOTING
The display color is abnormal.
Does the display appear discolored
(16 color)?
y
Set the color to 24 bit (true color) or higher. In Windows, go to Control
Panel > Display > Settings > Color Quality.
Does the display color appear un-
stable or in monochrome?
y
Check if the signal cable is connected properly. Reconnect the cable
or reinsert the PC's video card.
Are there spots on the screen?
y
When using the monitor, pixilated spots (red, green, blue, white, or
black) may appear on the screen. This is normal for the LCD screen.
It is not an error nor is it related to the monitor's performance.
No sound from the headphone port.
Are the D-Sub and DVI connected?
y
D-Sub and DVI do not support audio.
y
Audio may not be supported, depending on the type of cable you use.
Are images displayed using DP
(DisplayPort) or HDMI input without
sound?
y
Make sure that the headphone port connections are made properly.
y
Try increasing the volume with the joystick.
y
Set the audio output of the PC to the monitor you are using: On
Microsoft Windows, go to Control Panel > Hardware and Sound >
Sound > set the monitor as default device.
y
Check if the video card's resolution or frequency is within the range allowed by the monitor and set to
the recommended (optimal) resolution in Control Panel > Display > Settings.
y
Failing to set the video card to the recommended (optimal) resolution may result in blurred text, a
dimmed screen, a truncated display area or misalignment of the display.
y
The configuration procedure may differ depending on your computer and/or operating system. Also,
some video cards may not support certain resolutions. If this is the case, contact the manufacturer of
the computer or video card for assistance.
y
Some video cards may not support 1920 x 1080 resolution.
If the resolution cannot be displayed, contact the manufacturer of your video card.
NOTE
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