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¿La impresora se encuentra conectada al ordenador a través de un
dispositivo externo, como por ejemplo, un concentrador USB, una
caja de conmutadores, un escáner o un fax? Si no es así, consulte el
apartado “Solución de problemas de instalación” en la página 15 para
obtener ayuda. Si es así, siga los siguientes pasos:
1 Desconecte la impresora de cualquier dispositivo externo.
2 Conecte la impresora directamente al ordenador con un cable USB.
3 Siga las instrucciones del sistema operativo correspondiente para
imprimir una página de prueba.
Si se imprime la página de prueba, el problema puede estar
relacionado con los dispositivos externos y no con la impresora.
Consulte la documentación que se facilita con los dispositivos
externos para obtener más información.
Si la página de prueba no se imprime, consulte la Ayuda del
software de la impresora (consulte la página 4) para obtener más
información acerca de la solución de problemas.
Para obtener ayuda adicional acerca de la solución de problemas de impresión,
consulte el apartado “Solución de problemas de instalación” en la página 15.
Si la impresora está conectada a una red mediante un adaptador Lexmark,
consulte la documentación del adaptador para obtener más información
acerca de la solución de problemas.
Windows Macintosh
1 Abra el Centro de soluciones
Lexmark Z65 (consulte la página 4).
2 En la ficha Solución de problemas,
haga clic en Imprimir una página
de prueba.
1 Abra el panel de control de la
impresora Lexmark Z65 o la Utilidad
Lexmark Z65 (consulte la página 4).
2 Haga clic en Imprimir página
de prueba.
17


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