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Lista de comprobación para la solución
de problemas
¿Se encuentra la fuente de alimentación acoplada firmemente
a la impresora y a la toma de corriente?
¿Están encendidos tanto el ordenador como la impresora?
¿El cable de la impresora está bien conectado al ordenador y a la
impresora?
¿Utiliza un cable USB o un cable paralelo (no los dos a la vez)? Si utiliza
un cable paralelo, asegúrese de que es un cable paralelo compatible
con IEEE 1284 que permite una impresión bidireccional.
¿Ha retirado el adhesivo y la cinta transparente de la parte posterior
e inferior de los dos cartuchos de impresión?
¿Se encuentra el cartucho de tinta negra (P/N 82) en el carro izquierdo
y el cartucho de color (P/N 83 u 88) en el carro derecho?
¿Ha cargado el papel correctamente? Asegúrese de que no coloca el
papel demasiado dentro de la impresora. Para obtener ayuda, consulte
la página 5.
¿Ha instalado el software de la impresora correctamente?
Windows Mac OS 8.6 a 9.2 Mac OS X versión 10.0.3 a 10.1
En el escritorio, haga
clic en Inicio
Programas o Todos
los programas.
Si la impresora
Lexmark Z55 no
aparece en la lista
de programas, instale
el software de la
impresora (consulte la
página 21).
En el menú Apple,
seleccione Paneles
de control.
Si el panel de control
de la impresora
Lexmark Z55 no
aparece en la lista
de paneles de control,
instale el software de
la impresora (consulte
la página 22).
En el Finder, haga clic en Ordenador y,
a continuación, haga doble clic en el
icono Disco OS X carpeta Biblioteca
carpeta Impresoras carpeta
Lexmark.
Si la Utilidad Lexmark Z55 no aparece
en la carpeta, instale el software de
la impresora (consulte la página 22).
15


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