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Lexmark X9500 Series Manual

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Notes:
• The lower the transmission speed, the longer it will take your fax to print.
• This solution will reduce the speed for future faxes until you reset the transmission speed.
Caller ID information is not displayed
C
ALLER ID PATTERN MAY NOT BE SET CORRECTLY
The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern 2 (DTMF). Depending on the country
or region you live in and the telecommunications company you subscribe to, you may need to switch the pattern
for the printer to display Caller ID information. For more information, see “Using Caller ID from the control panel”
on page 157.
Fax Error
The fax machines have stopped communicating.
Resend the fax. There may have been a problem with the quality of the telephone line connection.
Remote Fax Error
These are possible solutions. Try one or more of the following:
CHECK PHONE LINE
Resend the fax. There may have been a problem with the quality of the telephone line connection.
LOWER THE TRANSMISSION SPEED
1 From the control panel, press or repeatedly until Fax is highlighted.
2 Press .
3 Press or repeatedly until Fax Setup is highlighted.
4 Press .
5 Press or repeatedly until Dialing and Sending is highlighted.
6 Press .
7 Press or repeatedly until you reach Max Send Speed.
8 Press or to select a lower transmission speed.
9 Press to save.
10 Resend the fax.
11 If the problem persists, repeat step 1 through step 10 to resend the fax at successively lower transmission
speeds.
Troubleshooting
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