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Troubleshooting
If you set up your printer on a wireless network, make sure:
The wireless network is working properly.
The computer and printer are both connected to the same wireless network.
The printer is within the range of the wireless network. The effective range for optimal performance is generally
100–150 feet.
The printer is located away from other electronic devices that may interfere with the wireless signal.
The power supply is connected to the printer, and is lit.
The Wi-Fi indicator light is green.
The printer driver is installed on the computer from which you are performing a task.
The correct printer port is selected.
Setup troubleshooting
Incorrect language appears on the display
Selecting a language during initial setup
1 Press or repeatedly until the language you want appears on the display.
2 Press .
Selecting a different language after initial setup
1 Press to turn the printer off.
2 Press once, and then immediately press and hold and .
The
light blinks as the printer comes on. The Initial Setup menu appears.
3 Release the buttons.
4 Press or repeatedly until the language you want appears on the display.
5 Press .
Power button is not lit
These are possible solutions. Try one or more of the following:
PRESS POWER BUTTON
Make sure the printer is on by pressing .
Troubleshooting
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