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Install a new cartridge. For more information, see “Installing print cartridges” on page 178.
To order a new cartridge, see “Ordering paper and other supplies” on page 185.
Out of Memory
The printer software cannot obtain enough memory to print.
Try the following:
Before sending a document to print, close any other open programs. The printer may print a blank page when
too many programs are open on the computer.
Follow the instructions on the error screen. These instructions reduce the amount of memory needed to print.
Fixing a printing failure
Follow the instructions on the computer screen.
If the printer still does not print:
1 Do one of the following:
In Windows Vista, click .
In Windows XP and earlier, click Start.
2 Click Programs or All Programs Lexmark 9500 Series.
3 Click Solution Center, and then click the Contact Information tab.
Unsupported file types found on memory card
The memory card inserted in the printer contains unsupported file types. Insert a memory card with supported file
types. For more information on supported file types, see “Printing document files from a memory card or flash drive”
on page 95.
Paper Jam
For more information, see “Jams and misfeeds troubleshooting” on page 224.
Multiple All-In-Ones found
Multiple Lexmark printers, attached either locally or over a network, have been detected on your computer. You can
choose which printer you want to use:
1 Select the printer from the list.
2 Click OK.
Troubleshooting
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