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Poor copy quality
These are some examples of poor copy quality:
Blank pages
Checkerboard pattern
Distorted graphics or pictures
Missing characters
Faded print
Dark print
Skewed lines
Smudges
Streaks
Unexpected characters
White lines in print
These are possible solutions. Try one or more of the following:
CHECK THE DISPLAY FOR ERROR MESSAGES
Clear any error messages.
THE TONER MAY BE LOW
When 88 Cartridge low appears or when the print becomes faded, replace the toner cartridge.
THE SCANNER GLASS MAY BE DIRTY
Clean the scanner glass with a clean, lintfree cloth dampened with water. If your printer has an ADF, be sure to clean
the ADF scanner glass as well. For more information, see: “Cleaning the scanner glass” on page 229.
THE COPY IS TOO LIGHT OR TOO DARK
Adjust the copy darkness setting.
CHECK THE QUALITY OF THE ORIGINAL DOCUMENT
Make sure the quality of the original document is satisfactory.
CHECK THE DOCUMENT PLACEMENT
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
If you previously loaded your original document into the ADF, try loading it on the scanner glass.
UNWANTED TONER IS IN THE BACKGROUND
Adjust the darkness to a lighter setting.
Change the Background Removal setting in the Copy Settings menu.
Troubleshooting 273
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