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Alignment page does not print
1 Make sure you remove the sticker and transparent tape from the
print cartridges. For help installing print cartridges, refer to the
setup documentation.
2 Make sure the color cartridge is secure in the left carrier.
Make sure the black print cartridge is secure in the right carrier if
you installed both.
3 Make sure you loaded the paper correctly and did not force the
paper into the All-In-One.
When I insert the All-In-One software CD, nothing
happens
From the Desktop, double-click the My Computer icon, and then
double-click the CD-ROM drive icon.
All-In-One is not communicating with the computer
1 Disconnect and reconnect both ends of the USB cable. For help,
refer to the setup documentation.
2 Unplug the All-In-One from the electrical wall outlet, reconnect the
power supply, and then press Power. For help, refer to the setup
documentation.
3 Restart the computer. If the problem continues, remove and then
reinstall the software. For help, see page 26.
Installation appears incomplete
The software may not be installed properly. Try the following:
1 Right-click the My computer icon.
Windows XP users, click Start to access the My computer icon.
2 Click Properties.
25


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