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Problemen oplossen
Voor u problemen gaat oplossen
Gebruik deze controlelijst om de meeste printerproblemen op te lossen:
Controleer of het netsnoer is aangesloten op de printer en een goed geaard en werkend stopcontact.
Controleer of de printer is ingeschakeld.
Controleer of de printer stevig is aangesloten op de computer, afdrukserver of een ander netwerktoegangspunt.
Controleer de printer op foutberichten en los eventuele problemen op.
Controleer op berichten over vastgelopen en verwijder zo nodig vastgelopen papier.
Controleer de inktcartridges en installeer zo nodig nieuwe cartridges.
Schakel de printer uit en schakel de printer na 10 seconden weer in.
Opmerking: Controleer of de printer zich niet in de slaapstand bevindt. Houd de knop
drie seconden
ingedrukt om de printer uit te schakelen.
Als uw probleem niet wordt opgelost met Problemen oplossen
Ga naar onze website op http://support.lexmark.com voor de volgende informatie:
Knowledgebase-artikelen met de nieuwste informatie en aanwijzingen voor het oplossen van problemen voor uw
printer
Live online technische ondersteuning
Telefoonnummers voor telefonische technische ondersteuning
Installatieproblemen oplossen
“Onjuiste taal wordt weergegeven op de display” op pagina 127
“Software is niet geïnstalleerd” op pagina 127
“Afdruktaak wordt niet afgedrukt of er ontbreken pagina's” op pagina 128
“Printer drukt lege pagina's af” op pagina 129
“Printer is bezet of reageert niet” op pagina 129
“Kan geen documenten verwijderen uit de printerwachtrij” op pagina 130
“Kan niet afdrukken via USB” op pagina 130
Problemen oplossen 126
126


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