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Touch OK to clear the message.
Standard Network Software Error
Try one or more of the following:
Touch Continue to clear the message.
Turn the printer off and then back on to reset the printer.
Unable to Retrieve the Solution
Try one or more of the following:
Make sure your printer and computer are each connected to the Internet through an Ethernet or wireless
connection.
Make sure your printer is securely connected to the host computer, print server, or other network access point.
Touch OK to clear the message.
Unrecoverable Scan Error
Try one or more of the following:
Restart your printer.
Update your printer firmware. For more information, visit http://support.lexmark.com.
USB Device Not Supported
Remove the unrecognized USB device and replace it with a supported device.
USB Hub Not Supported
Remove the unrecognized USB hub.
Clearing paper jams
“Paper jam in the printer” on page 146
“Paper jam in the exit tray” on page 149
“Paper jam in the duplex unit” on page 149
“Paper jam in the ADF (select models only)” on page 150
“Paper or specialty media misfeeds” on page 152
Paper jam in the printer
Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams.
Troubleshooting 146
146


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