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2 Insert the printhead, and then close the latch until it clicks into place.
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Note: Make sure to install the ink cartridges into the printhead. For more information, see “Replacing ink
cartridges” in the User’s Guide.
3 Close the printer.
Touch or to clear the message.
If your printer did not come with a printhead, then visit the Lexmark support Web site at
http://support.lexmark.com, or contact customer support for more information.
If the message appears even if the printhead is already installed, then see “Printhead Error” in the User’s Guide.
Printhead Unsupported
Try one or more of the following:
Turn the printer off, and then turn it back on.
Install a supported printhead.
1 Open the printer.
2 Press the release tab, and then remove the cartridges.
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3 Lift the carrier latch.
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Troubleshooting 143
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