Manual Lexmark PRO 902 (page 154 of 199) (English)

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Error Message: What it indicates: Possible solutions:

Unsupported Compression

The fax modem of the receiving fax

machine does not support data

compression. Fax modems compress

data to speed up transmission, but the

receiving fax modem needs to have

the same compression code.

• Lower the transmission speed of

the fax modem, and then resend

the fax.

• Enable Auto Fax Conversion.

Unsupported Resolution

The receiving fax machine does not

support the scan resolution of the

document that you are sending.

• Lower the fax quality.

• Enable Auto Fax Conversion.

Unrecoverable Fax Error

The fax modem encountered critical

errors.

Turn off the printer, turn it back on, and

then resend the fax.

Fax Modem Error

The fax modem of the printer may be

busy, or the fax modem may have

encountered problems during

transmission.

Turn off the printer, turn it back on, and

then resend the fax.

Phone Line is connected to

the incorrect jack on the

back of the machine.

The telephone cable is connected to

the wrong port on the back of the

printer.

Connect the phone cable to the port

on the back of the printer.

Digital line detected

The printer is connected to a digital

line.

The printer is an analog device and

must be connected to an analog line.

To connect the printer to a digital line,

you must use a digital line converter or

a filter.

For more information, see the ”Setting

up the printer to fax” section.

Failed to Connect

Phone Line Error

Phone Line Not Connected

The printer cannot detect a dial tone. See the “Fax troubleshooting

checklist.”

Phone Line Busy

Your telephone line or the telephone

line of the receiving fax machine is

busy. This happens especially if the

printer is sharing the line with other

devices (telephone, answering

machine).

• Set the printer to redial.

• Increase the time between the

redial attempts.

• Place a test call to the number to

which you want to send a fax to

make sure that it is working

correctly.

• If the telephone line is being used

by another device, then wait until

the other device is finished before

sending the fax.

• Schedule to resend the fax at a later

time.

• Set the printer to scan before

dialing. The scanned document is

saved in the printer memory. The

printer can then retrieve it and

automatically redial the number.

Troubleshooting

154

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Others manual(s) of Lexmark PRO 902

Lexmark PRO 902 User Manual - German - 208 pages

Lexmark PRO 902 User Manual - Dutch - 205 pages

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Lexmark PRO 902 Manual

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