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Action Yes No
Step 2
Decrease the incoming fax transmission speed.
a Open a Web browser, and then type the printer IP address in the
address field.
Notes:
View the printer IP address on the printer home screen. The IP
address appears as four sets of numbers separated by periods,
such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to
load the Web page correctly.
Print a network setup page or menu settings page, and then
locate the IP address in the TCP/IP section.
b Click Settings > Fax Settings > Analog Fax Setup.
c In the Max Speed menu, click one of the following:
2400
4800
9600
14400
33600
d Click Submit, and then resend the fax.
Is the fax print quality satisfactory?
The problem is solved. Go to step 3.
Step 3
Replace the toner cartridge.
When Cartridge low [88.xy] appears, replace the cartridge,
and then resend the fax.
Is the fax print quality satisfactory?
The problem is solved. Contact
customer
support.
Solving scanner problems
“Cannot scan from a computer” on page 330
“Partial document or photo scans” on page 330
“Poor scanned image quality” on page 330
“Scan job was not successful” on page 331
“Scanner unit does not close” on page 332
“Scanning takes too long or freezes the computer” on page 332
“The scanner does not respond” on page 333
Troubleshooting 329
329


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