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Ordering parts and supplies..................................................................................................................240
Storing supplies.....................................................................................................................................243
Replacing supplies.................................................................................................................................243
Moving the printer................................................................................................................................249
Managing the printer...............................................................................251
Finding advanced networking and administrator information.............................................................251
Checking the virtual display...................................................................................................................251
Setting up email alerts.........................................................................................................................251
Viewing reports.....................................................................................................................................251
Configuring supply notifications from the Embedded Web Server.......................................................252
Restoring factory default settings.........................................................................................................253
Clearing jams............................................................................................254
Avoiding jams........................................................................................................................................254
Understanding jam messages and locations.........................................................................................255
[x]page jam, lift front cover to remove cartridge. [200–201]..............................................................257
[x]page jam, open upper rear door. [202]...........................................................................................260
[x]page jam, open upper and lower rear door. [231–234]..................................................................261
[x]page jam, remove standard bin jam. [203]......................................................................................263
[x]page jam, remove tray 1 to clear duplex. [235–239].......................................................................264
[x]page jam, open tray [x]. [24x]..........................................................................................................265
[x]page jam, clear manual feeder. [250]..............................................................................................266
[x]page jam, open automatic feeder top cover. [28y.xx].....................................................................268
Troubleshooting.......................................................................................270
Understanding the printer messages....................................................................................................270
Solving printer problems.......................................................................................................................287
Solving print problems..........................................................................................................................294
Solving copy problems..........................................................................................................................320
Solving fax problems.............................................................................................................................323
Solving scanner problems.....................................................................................................................329
Solving home screen application problems...........................................................................................334
Embedded Web Server does not open.................................................................................................334
Contacting customer support................................................................................................................335
Contents 5
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