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Action Yes No
Step 2
a From the control panel, navigate to:
Settings > Paper > Tray Conguration > Paper Size/Type
b Set the paper size and paper type to match the paper loaded
in the linked trays.
c Print the document.
Do the trays link correctly?
The problem is
solved.
Go to step 3.
Step 3
a Make sure that Tray Linking is set toAutomatic. For more
information, see
“Linking trays” on page 30.
b Print the document.
Do the trays link correctly?
The problem is
solved.
Contact
customer
support.
Paper frequently jams
Action Yes No
Step 1
a Remove the tray.
b Check if paper is loaded correctly.
Notes:
Make sure that the paper guides are positioned correctly.
Make sure that the stack height is below the maximum
paper fill indicator.
Make sure to print on recommended paper size and type.
c Insert the tray.
d Print the document.
Do paper jams occur frequently?
Go to step 2. The problem is
solved.
Step 2
a From the control panel, navigate to:
Settings > Paper > Tray Conguration > Paper Size/Type
b Set the correct paper size and type.
c Print the document.
Do paper jams occur frequently?
Go to step 3. The problem is
solved.
Troubleshooting 193
193


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