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De afdrukkwaliteit van faxen is laag
Actie Ja Nee
Stap 1
Verbeter de afdrukkwaliteit.
a Raak in het startscherm Instellingen > Afdrukken > Kwaliteit aan.
b Pas de instellingen aan.
Is de faxafdrukkwaliteit in orde?
Het probleem is
opgelost.
Ga naar stap 2.
Stap 2
Verlaag de faxtransmissiesnelheid voor binnenkomende faxen.
a Raak in het startscherm Instellingen > Fax > Analoge faxinstel-
lingen > Faxontvangstinstellingen > Admin bedieningsele-
menten > Max. snelheid aan.
b Selecteer een lagere overdrachtsnelheid.
Is de faxafdrukkwaliteit in orde?
Het probleem is
opgelost.
Ga naar stap 3.
Stap 3
Vervang de tonercartridge.
Raadpleeg de instructies bij de supply voor meer informatie.
Is de faxafdrukkwaliteit in orde?
Het probleem is
opgelost.
Contact
klantenon-
dersteuning.
Problemen met scannen
Kan niet vanaf een computer scannen
Actie Ja Nee
Stap 1
a Schakel de printer uit en schakel de printer na ongeveer tien
seconden weer in.
b Verzend de scantaak opnieuw.
Kunt u de scantaak verzenden?
Het probleem is
opgelost.
Ga naar stap 2.
Stap 2
a Zorg ervoor dat de kabels tussen de printer en afdrukserver goed
zijn bevestigd.
Raadpleeg de meegeleverde installatiedocumentatie van de
printer voor meer informatie.
b Verzend de scantaak opnieuw.
Kunt u de scantaak verzenden?
Het probleem is
opgelost.
Contact
klantenon-
dersteuning.
Problemen oplossen 223
223


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